Shipping policy
Last Updated: November 7, 2026
Thank you for shopping at BURAQQ.SHOP. We are committed to delivering your favourite fashion, beauty and lifestyle products safely and efficiently.
Please read our Shipping Policy to understand how we process and deliver your orders.
1. Order Processing Time
All orders are subject to processing and handling before dispatch.
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Orders are generally processed within 1–3 business days.
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Processing times may vary during busy periods, holidays or promotional events.
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Customers will receive an order confirmation after successfully placing an order.
Business days exclude weekends and public holidays.
2. Delivery Time
At BURAQQ.SHOP, our estimated delivery timeframe is:
Minimum Delivery Time: 7 Business Days
Delivery may take longer depending on the destination, courier availability, customs clearance and other circumstances.
The estimated delivery timeframe begins after your order has been processed and dispatched.
3. Shipping Destinations
We aim to serve customers in different locations worldwide, depending on product availability and shipping arrangements.
Available delivery destinations and shipping options will be displayed during checkout.
4. Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.
Any additional delivery charges will be communicated where applicable.
5. Order Tracking
Once your order has been dispatched, tracking information may be provided by email where available.
Customers can use the tracking details to follow their shipment through the relevant courier service.
Please allow some time for tracking information to become active after dispatch.
6. Delayed Deliveries
Although we aim to meet our estimated delivery timeframes, unexpected delays may occur due to:
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Courier or transportation delays.
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Customs inspections or clearance.
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Weather conditions.
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Public holidays.
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Incorrect delivery information.
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Other circumstances beyond our reasonable control.
If your order has not arrived within the expected timeframe, please contact our support team.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If you notice an incorrect address, contact us immediately at:
We will make reasonable efforts to update the information before the order is dispatched. Changes cannot be guaranteed after dispatch.
8. Lost or Missing Orders
If your order appears to be lost or has not arrived, please contact us with your order number.
Our team will investigate the issue with the relevant delivery provider and assist you with an appropriate resolution.
Your statutory consumer rights remain unaffected.
9. Contact Information
For shipping-related questions or assistance, please contact:
Store Name: BURAQQ.SHOP
Legal Company Name: Ahmad Ahsan Limited
Company Number: 17381625
Registered Business Address: 1 Lombard Street, Leeds, LS15 0LT, United Kingdom
Email: azlanihsan3456@gmail.com
Thank you for choosing BURAQQ.SHOP. We appreciate your trust and look forward to serving you!